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Knowledgebase : North America > Accounts Payable
"  JP Morgan Site not working will impact Payments Our JP Morgan system is not working due to Technical reason. The team is currently fixing it.  Please expect a delay in payments."
As Kraft Foods launches two new companies, you will need to have access to the Accounts Payable Contact Centers. Attached is the Contact Center information for both companies. Please note the contact information for the North American grocery company w...
Dear Kayako user, Per our revised policy, it is mandatory to create a ticket for any query. Please feel free to call us at 210-530-7200 [1] [2], if you DO NOT receive a response to your ticket in 3 business days. This time of 3 business days, wil...
The Accounts Payable Customer Service help desk is staffed MONDAY-FRIDAY from 8:00AM TO 5:00PM CENTRAL TIME. Registered suppliers can utilize the Kraft Foods SELF-SERVICE INVOICE INQUIRY application 7 DAYS A WEEK, 24 HOURS A DAY. Sign up to use self-...
EFFECTIVE JANUARY 21, 2013, PLEASE MAIL YOUR INVOICES TO: FOR GOODS AND SERVICES RENDERED IN THE US For goods and services rendered in the US: Kraft Foods Group, Inc. PO Box 982140 El Paso, TX. 79998-2140 FOR GOODS AND SERVICES RENDERED IN CAN...
Thank you for contacting the SABSC Contact Center regarding Electronic Invoicing. Kraft has partnered with OB10 to provide electronic invoicing. If you have questions regarding the communication you have received please contact OB10 directly at 1-877-7...
If you have received the letter from JP Morgan regarding the Order to Pay Portal, please be advised that this is a valid request on behalf of Kraft Foods Global. Please direct your questions and concerns to JP Morgan at 800-485-0671 or otp.suppl...
Effective January 21, 2013, please mail your invoices to: For goods and services rendered in the US: Kraft Foods Group, Inc. PO Box 982140 El Paso, TX. 79998-2140 For goods and services rendered in Canada: Kraft Canada, Inc. PO Box 982139 El Paso...
Self-service invoice status will return a No Invoices Found email under the following conditions: Subject line of request email to InvoiceInquiry@kraftfoods.com contained an invalid invoice number.    Subject line of request email to Invoi...
Self-service invoice status will not return a response email under the following conditions: Your company is not registered to utilize self-service invoice status.  Please send a registration email with your remit-to mailing address(es) and c...